This Privacy Policy describes how Syndy.ai ("Syndy", "we", "us", or "our") collects, uses, shares, and protects personal data from individuals who use our website and services (collectively, the "Services"). This Policy applies to all visitors, users, and others who access the Services.

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1. Information We Collect

A. Information You Provide

• Account Information: When you register for an account, we collect your name, email address, and login credentials.

• User Content: We collect text inputs, prompts, documents, and any other content you create or upload while using our Services.

• Feedback and Survey Responses: We may collect information when you provide feedback or respond to user research surveys.

B. Information Collected Automatically

• Log Data: We collect information such as IP address, browser type, device information, and access times.

• Usage Data: We track actions you take within the app, such as document creation, AI feature usage, and interaction flows.

• Cookies and Similar Technologies: See Section 6 for details on our Cookie Policy.

C. Information from Third Parties

We may receive information about you from third-party services (e.g., Google for authentication) or analytics providers like Amplitude.

2. How We Use Your Information

We use personal data to:

• Provide and maintain the Services

• Personalize your experience and suggest AI enhancements

• Improve the performance and quality of our AI models and UX

• Analyze usage trends and conduct A/B testing

• Communicate with you about product updates or support

• Detect and prevent fraud or misuse

• Comply with legal obligations

3. AI Usage and Content Disclosure

• Text inputs you submit may be processed by third-party AI providers (e.g., OpenAI, Anthropic) to generate content.

• AI-generated content may be based on your input, style preferences, and reference content.

• We do not use your data to train third-party AI models, but anonymized, aggregated usage patterns may be used to improve our internal systems.

• You are responsible for reviewing and editing AI-generated content before use. We do not guarantee accuracy or legal compliance.

4. Sharing of Personal Data

We may share information with:

• Service Providers: Hosting, analytics, support, authentication, and AI infrastructure partners

• Legal Authorities: When required by law or in response to lawful requests

• Successors: In connection with a merger, acquisition, or asset sale

  We do not sell your personal information.

5. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data

• Object to or restrict certain processing

• Withdraw consent (where applicable)

• Request a copy of your data in portable format

• File a complaint with a data protection authority

To exercise your rights, please contact: support@syndy.ai

6. Cookie Policy

We use cookies to:

• Enable essential functionality (authentication, session management)

• Measure usage and performance (via tools like Google Analytics)

• Provide personalized experiences and content suggestions

  You can control cookies via your browser settings. Some cookies are necessary for proper functionality and cannot be disabled.

7. Data Retention

We retain user data for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. AI-generated content and related metadata may be stored unless you delete them manually.

8. Data Transfers

We operate globally and may transfer your personal data to countries outside your residence, including the United States. We implement safeguards such as standard contractual clauses where required by law.

9. Security

We use technical and organizational measures to protect your information. However, no system is completely secure. You use the Services at your own risk.

10. Children’s Privacy

Our Services are not intended for individuals under 13. We do not knowingly collect data from children. If you become aware that a child has provided us with personal data, contact us and we will delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through our website or by other means. Continued use of the Services indicates acceptance of the updated terms.

12. Contact

For questions or concerns regarding this Privacy Policy, contact us at:

Syndy.ai

Email: support@syndy.ai

Address: {address}

(End of Privacy Policy)

1. Agreement to Terms

By accessing or using the Syndy.ai website ("Site") and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use, and disclose information from our users. Your use of the Services is subject to the Privacy Policy.

3. Eligibility and Account

You must be at least 18 years old to use the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and up-to-date account information.

4. Changes to Terms or Services

We reserve the right to update these Terms and our Services at any time. If we make material changes, we will notify you by posting the revised Terms on our website and updating the "Last updated" date. Continued use of the Services after changes means you accept the updated Terms.

5. Free and Paid Services

Currently, our Services are provided free of charge during the alpha periods. We may introduce paid subscriptions in the future and will notify users in advance of any pricing or billing policies.

6. User Content

You retain ownership of the content you upload to the Services ("User Content"). You grant Syndy.ai a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely to operate and improve the Services. We may use anonymized and aggregated content for analytics and development.

7. Generated Content

The Services may include AI-generated content ("Generated Content"). You may use, edit, and publish such content at your discretion. Syndy.ai makes no warranties as to the accuracy, reliability, or legality of Generated Content and disclaims any liability arising from its use.

Disclaimer on AI-Generated Content

The content generated through Syndy.ai’s AI-powered features is automatically produced based on user inputs and reference content. While we strive to ensure high quality, we do not guarantee the accuracy, truthfulness, or legality of such content.

Users are solely responsible for verifying and editing AI-generated output before publishing or relying on it. Sindy.ai assumes no liability for errors, omissions, or outcomes related to the use of generated content.

8. Acceptable Use

You agree not to use the Services to:

• Violate laws or regulations

• Infringe third-party rights

• Generate or disseminate unlawful, harmful, misleading, or abusive content

• Attempt to reverse engineer, copy, or exploit our Services

• Overload or disrupt the integrity of our systems

9. Third-Party Services

Syndy.ai integrates with third-party services including OpenAI, Anthropic, Supabase, and Amplitude. We are not responsible for the availability or performance of these third-party services.

10. Termination

We may suspend or terminate your access to the Services at our sole discretion. You may cancel your account at any time by contacting support. Upon termination, your license to use the Services ends immediately.

11. Disclaimers

The Services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, Syndy.ai is not liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Services.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action shall be brought exclusively in the state or federal courts located in San Francisco County, California.

14. Contact Information

For questions about these Terms or the Services, please contact us at: support@syndy.ai

We recommend you review these Terms regularly. Your continued use of Syndy.ai constitutes your acceptance of any updates or changes.

(End of Terms)